Product designer, by way of everything else.

I'm a product designer in Manila, working remotely for a Dutch parcel-delivery company. Twenty years in, most of it on software people use because their job requires it rather than because they chose it: intranets, dispatch boards, merchant portals.

I came up through brand, print and campaigns before product design was a job title I could apply for, and I still design the whole thing rather than a screen of it. That means the design system as well as the screens, and the research that decides what the screens are for. The best day's work I do is usually an hour watching someone do their job, because the thing that reframes a design is never in the brief.

I build what I design, as prototypes in real code, so a team argues with something clickable instead of a picture.